Communication is defined as imparting or exchanging information by speaking, writing or using some other medium and comes from Latin communicare meaning "to share"
But communication is about more than just exchanging information. It’s also about understanding emotions, intentions, and the information behind the communication.
Consequently, listening skills are paramount in avoiding misunderstandings, which can can cause problems with customers, clients and colleagues. Communicating more effectively is vital, our courses will help you improve your listening, influencing, speaking and body language skills.
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